Market Insights Health Plan Best Practices: Implementing Continuous Glucose Monitoring Interventions to Improve Outcomes for Members with Diabetes

Webcast recorded on August 24, 2023.

Supported through funding by Dexcom.


This non-promotional, sponsored webinar reviewed health plan best practice recommendations for continuous glucose monitoring with an impressive panel of clinical and managed care experts.

As the US Market continues to evolve, so does the complexity of payers and providers navigating best practices that ensure their members have access to high-quality, cost-effective care. AMCP’s Market Insights Best Practice provides recommendations from our managed care members to help their peers make the best coverage and access decisions.

Continuous glucose monitoring (CGM) is a key intervention for advancing diabetes management and enhancing patient engagement and the care experience. Managed care and payer professionals remain instrumental in facilitating CGM access and related patient education efforts. Although diabetes technology has seen increased uptake over the past several years, recent innovation in CGM highlights an opportunity for optimal outcomes and quality improvement in managed care.

In this webinar, a panel of experts discuss health plan best practices related to continuous glucose monitoring. Following the presentation, join the panelists for a live Q&A session.

Learn About:

  • Optimizing outcomes with appropriate access and coverage of continuous glucose monitoring (CGM)
  • Health plan best practice recommendations
  • National health plan survey results
  • Insights from a panel of diabetes and managed care experts

Expert Faculty:

  • Jim Kenney, RPh, MBA (Moderator)
    Founder and President
    JTKenney, LLC

  • Sheri Dolan, BSPharm
    Clinical Pharmacist, Healthcare and Family Services
    Bureau of Professional and Ancillary Services
    University of Illinois at Chicago

  • Thomas Grace, MD
    Medical Director
    Blanchard Valley Diabetes Center

  • Estay Greene, PharmD, MBA
    Vice President of Pharmacy
    Zing Health

  • Eric Long, PharmD, MBA
    Disease Management Pharmacist
    Beacon Health System

  • Scott McClelland, PharmD
    Vice President, Commercial and Specialty Pharmacy Programs
    Florida Blue

  • Josh Moore, PharmD
    Director of Pharmacy
    MO HealthNet Division
    Missouri Department of Social Services

  • Diane E. Morgan, PharmD
    Director, Specialty Pharmacy
    Government Programs Pharmacy
    UnitedHealthcare

  • Heather Mullins, PMP
    Senior Clinical Program Manager
    UnitedHealthcare

  • Susan Wescott, RPh, MBA
    Executive Lead, Clinical Services
    Alluma, LLC
    Senior Director of Pharmacy, Managed Care
    Mayo Clinic