Frequently Asked Questions

 


GENERAL

How do I contact AMCP for specific information?  

Many areas of the AMCP website contain links to the appropriate contact person for specific information. You may also use the “Contact Us” link in the upper right corner of the AMCP homepage or you may call us at 703-684-2600.

How do I find contact information for other AMCP members?  

You can obtain the most current member contact information on the AMCP website using the online “Membership Directory” located within the Login bar on the homepage. The directory is restricted to members only.   Join today!

How do I purchase AMCP publications?  

Most AMCP publications, including JMCP subscriptions, are available via our online store.

I'm not receiving AMCP emails - what do I do? 

There are several things that may prevent you from receiving AMCP emails.   Try the following:

  • Check your AMCP profile to make sure we have the correct email address.
  • Check your junk filters and mark AMCP as a safe sender
If these do not work, please contact memberservices@amcp.org and we will check our records to see if it going out.
 
How do I opt out of all or some of AMCP's emails? 
 
With the exception of dues invoices, at the bottom of every mail you will see "Manage My Emails."  Click on this link and you will be able to change your email preferences.
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WEBSITE/LOGGING IN

How do I log into the website for the first time if I don't remember/know my password? Note: For Current and Past Members  

  • On the login page, under username type your AMCP member ID number or email
  • Use the "Forgot Password" link

How do I find out my ID number? / What if I have never received my ID number?  

Initially, new members should receive a mailed welcome kit with their membership card within two (2) weeks. If you have misplaced your membership card, please send an email to memberservices@amcp.org to obtain your ID number and request a new membership card.

What if I have forgotten my password?  

From the login page, you can click “Forgot your Password” or just click here. You can enter your email address or username. If a record of your email address is found, you will be sent an email with a link to reset your password. If our records do not have your current email address or your email address has changed, you will need to contact us at memberservices@amcp.org or call 703-684-2600 with a correction prior to accessing the link.

How do I retrieve my Login information if I have not yet received it?  

If you have successfully created your profile, an email confirmation was sent to your inbox. Please check your spam folder(s) for it may have been sent there. If there is no email confirmation, please contact AMCP Member Services at memberservices@amcp.org or you may use the “Contact Us” link in the upper right corner, select “Trouble Logging In.”

How do I update my AMCP profile?  

  • Click here or go to "Update My Profile" under Quick Links.  You will be asked to login before updating.
  • “Quick Links” click “Update My Profile”

How do I Register/Sign Up for AMCP Mailings? 

This is for non-member access to the AMCP Learn, JMCP eTOC, etc. You will also receive periodic communications. Members or former members do not need to register or signup.  

  • On the AMCP homepage under "Quick Links," click “Mailings Signup (non-member)”
  • Complete the profile information to create your profile. Be sure to click “SAVE” to finalize your changes.
  • You will receive an email with your username and password. Check your spam filter and/or firewall settings if you experience a delay in delivery.
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MEMBERSHIP

What benefits do I receive as a member?  

  • All members receive our e-newsletters including AMCP News & Views,  Legislative/Regulatory Briefing and the AMCP Daily Dose.
  • AMCP's peer reviewed "Journal of Managed Care & Specialty Pharmacy" 
  • AMCP webinars at no cost to AMCP members
  • Members receive a substantial discount off registration rates for AMCP annual meeting in the Spring and the fall AMCP Nexus conference which offer numerous CE and networking opportunities.
  • Leadership opportunities through AMCP’s committees and task forces. Committee involvement provides an opportunity and voice in the direction of managed care pharmacy.
  • Comprehensive legislative and regulatory updates and alerts.... click here to review a more in depth listing of AMCP member benefits.

What are the membership categories and rates?  

Information on AMCP membership categories and rates can be found at https://members.amcp.org/joinnow.

How can I pay for my membership? 

AMCP excepts annual dues payments  via Visa, Master Card or American Express or check.  Members can pay online, via mail (AMCP, 675 N Washington St., Suite 220, Alexandria, VA 22314, or by phone (704-684-2600)  Dues are paid on an annual basis.

How do I obtain a receipt for my membership?  

Those joining or renewing online should receive an auto-generated receipt confirmation via email in addition to a confirmation page at the end of the process. To obtain receipt copies; go to "Contact Us” and select “membership payment receipts” on the submission form. A receipt will be sent via email from the Membership Department.

I recently graduated from school. How do I upgrade my membership?  

Contact members services at memberservices@amcp.org or call 703-684-2600

What is the AMCP Membership Cycle? 

Your membership renews on the anniversary date of when you joined.  

How do I reinstate my membership?  

  • If your membership has lapsed and you would like to reinstate click on Join Now and enter your login (member number or email) and password.
  • Click on the appropriate member category and follow the steps.
  • If you do not remember you login or password, click on the link provided and it will be sent to your email on file at AMCP.   If your email has changed since you were last a member or you are unsure which email we have, please contact memberservices@amcp.org or call 703-684-2600 and we will provide you with the correct information.  This helps avoid duplicate entries.

How do I become an AMCP Visionary? 

A member who recruits one to three new members is recognized as an AMCP Visionary. Those who bring in four to seven new members are recognized at the Sapphire Level; eight to 14 referrals at the Ruby Level; 15 to 24 referrals at the Emerald Level; and those with 25 or more referrals are recognized at the Diamond Level. More information on the Visionary program can be found at www.amcp.org/visionary.  

To get visionary credit, have new members add your name when they join as the individual who referred them.  If you are unsure if they entered your name, contact memberservices@amcp.org or call 703-684-2600.

I am a corporate member, how do I login?  

Each Corporate Member designates 4 individuals to receive individual member benefits.  These individuals receive login and password information as above.  Other employees of a Corporate Member company do not have access to members only area unless they have purchased individual membership.  All designated Corporate Member Contacts and Corporate Member Representatives have member’s only access to the AMCP website. For company dues payments, one must login under the primary corporate contact designated by your company. If you need your log in information or further assistance, please click here to retrieve your log in information or contact AMCP at corporatemember@amcp.org.

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MEETING REGISTRATION

The online registration system for AMCP meetings is not recognizing me as a member.  

There could be a few reasons why the registration system is not recognizing you as a member.

  1. You started the online registration process, but decided you wanted to join or renew your membership before completing the registration process, i.e., to get the lower member rate. The online registration system, however, does not allow you to change your registration type once you have started the process, and thus will not recognize you as a member. Please contact AMCP Member Services at memberservices@amcp.org to have your registration type updated.
  2. If you are unsure of the status of your membership, contact AMCP Member Services at 703-684-2600 or email memberservices@amcp.org.
Please note, you can join and renew your membership as part of the registration when you start the process.

How do I register for meetings if I do not have an ID number?  

You do not need your membership number to register for AMCP meetings. To register, you can use your first initial and your last name. You will then be able to select your profile if it's in the AMCP database. If you do not have a profile in the database you can select the option to register as a non member. If you still would like your ID number, please send an email to memberservices@amcp.org. We can also provide a new membership card upon request.

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CONTINUING PHARMACY EDUCATION

What is CPE Monitor? 

CPE Monitor is a web-based tracking system used to report and record your ACPE-accredited CPE units. For more information on CPE Monitor, or to create a profile, click here.

What is the procedure when attendees don't know, don't include or provide in error wrong information? Will the provider need to look it up? 

It is the responsibility of the pharmacist and/or technician to obtain and submit the correct NABP e-PID to AMCP. For more information, please visit www.myCPEmonitor.net.

How can I claim my CPE from previous AMCP meetings? 

If you attended an AMCP meeting and did not claim the sessions you attended in the AMCP CPE system by the posted deadline, you cannot claim CPE credit for those sessions.  The deadline to claim CPE is typically 30 days after a meeting.

Where can I get handouts from previous AMCP meetings? 

Please visit www.amcp.org/handout.

I am not an AMCP member. Can I still access the AMCP Learn? How do I set up an account on the AMCP Learn? 

Yes, you can access the AMCP Learn by creating a free online account. You can find instructions on how to setup an account within the AMCP system by clicking here.

What is the difference between a statement of completion and a statement of credit? 

Official Statements of Credit must be obtained from CPE Monitor. This is the official record of credits earned from CPE-activities accepted by NABP. Official Statements of Credit must be obtained from CPE Monitor. However, AMCP will provide Statements of Completion to participants of an educational activity upon successful completion. This statement is NOT accepted as official record by NABP.

Where can I access my official statement of credit? 

Official Statements of Credit must be obtained from CPE Monitor. Participants may print a copy of their statement from their NABP e-Profile account. CE provider-generated certificates will no longer be valid.

Why does AMCP only allow 30 days after a national meeting to complete CPE processing? 

In order to comply with the CPE Monitor 60-day rule, it is AMCP’s policy that CPE requirements for national meetings be completed within 30 days of an activity. Please complete any post-test and/or evaluations pertaining to the course you are taking before the ACPE expiration date or within 30 days of a live activity date to ensure an on-time credit submission to your CPE Monitor account. No exceptions can be made after the deadline has passed.

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Poster Abstract Submission FAQs

For more information on the Poster Abstract Submission, please visit: http://www.amcp.org/meetings/callforposters/.